I can't recover my money

Hi, i have a problem to recover my money on my account verse. There is a message error with mention “if the problem persist, conctact us”,
Someone to help me ?
My account is verified and i did’nt exceeded the maximum amount.

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how long has this problem been appearing?

Hi since yesterday
thank for your time

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try to remove your bank account and link it again, be sure your app is in the last version, that is updated. If it persist, tomorrow is holiday so contact by phone the next day.