No reaction to my email from your support

when can I expect a reaction to my email from October 3:


I’ve repeated the ID verification. My last name on the Verse card is still wrong. What can I do? Should I delete the current card and create a new one? Please advise.


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write again to them reminding them your problem

Did so three times already… :roll_eyes:

here we can’t do much more

I’m hoping someone from Verse support, who possibly gets lost here, can.

It’ll be faster if you send them an e-mail directly

Support isn’t around here, sometimes Verse Team but even them need to tell it to support